Reschedule - Crabtown Cleaning

Schedule Change Form

Name(Required)

First Last

Email(Required)

Reason(Required)

Original Date of Cleaning(Required)

Reschedule Dates Requested (if applicable)(Required)

Please provide 2-3 options that could work for rescheduling

What would you like to do?(Required)

Reschedule one cleaning (One Time or Recurring Cleaning service)

Skip one recurring cleaning

Please confirm that you have read and agree to our Skip Policy, Skip Fee, and Late Cancellation Fee as described on this page.(Required)

I agree to the Reschedule Policy and agree to pay any applicable fees as described

I understand if I am requesting a schedule change with less than 2 Business Days notice, a late cancellation fee of 50% of the cleaning fee will apply

I understand that my future recurring appointments will remain as originally scheduled

I understand if I reschedule my appointment, any specific arrival time or cleaning tech preferences are no longer guaranteed for the rescheduled cleaning spot

Schedule Change Policy

All requests for reschedules must be made using this form.

Please note, that changes you submit will apply only to the date you specify on this form and will not affect your regular cleaning schedule. If you need to reschedule more than one cleaning, please submit a separate form for each date. If you need to change your entire recurring cleaning schedule, please contact our office at 410-279-1857.

Late Change and Cancellation Fee

If you cancel or reschedule any service less than 2 Business Days before your originally scheduled cleaning date, a late cancellation fee of 50% of the cleaning fee will apply. Business days do not include weekends or holidays when our office is closed.

Please use the chart below as a reference to avoid the late cancellation fee:

Monday cleanings, change submitted no later than 5 pm on Thursday
Tuesday cleanings, change submitted no later than 5 pm on Friday
Wednesday cleanings, change submitted no later than 5 pm on Monday
Thursday cleanings, change submitted no later than 5 pm on Tuesday
Friday cleanings, change submitted no later than 5 pm on Wednesday

Rescheduling a Recurring Cleaning

Recurring Cleaning customers may reschedule an upcoming cleaning for any day prior to the next scheduled cleaning at no extra charge. Arrangements must be made with at least 2 Business Days’ notice to avoid a Late Change Fee.

Skipping a Recurring Cleaning

If you skip a Recurring Cleaning, you will be charged a $50 Skip Fee on the catch-up cleaning. If you skip two consecutive cleanings, you will be charged the full, non-discounted price for the catch-up cleaning.

If you have any questions about this policy, please call us at 410-279-1857.