Cancel - Crabtown Cleaning

Service Cancellation Form

This form is required to cancel any scheduled service. If you would like to reschedule a cleaning or skip a Recurring Cleaning, please use the Reschedule Form instead.

Name(Required)

First Last

Email associated with your Crabtown Cleaning profile(Required)

What would you like to do?(Required)

Cancel a One-Time Cleaning

Cancel all future Recurring Cleanings

Pause Recurring Cleanings through a specific date

Date You Wish to Resume Service (if applicable)

Primary Reason for Cancellation(Required)

Rate your overall experience with Office Communication(Required)

Rate your overall experience with Quality of Cleaning(Required)

Rate your overall experience with Scheduling(Required)

Would you refer Crabtown Cleaning to a friend?(Required)

Yes

Comments

Please confirm you have read and understand our Cancellation Policy and our Late Cancellation Fee, as described on this page.(Required)

I understand the Cancellation Policy and agree to pay any applicable fees as described.

Cancellation Policy

In order to avoid any misunderstanding, all service cancellations must be made using this form.

Late Cancellation Fee

Please note that if you cancel or reschedule any service less than 2 Business Days before your originally scheduled date, a late cancellation fee of 50% of the cleaning fee will apply. Business days do not include weekends or holidays when our office is closed.

Please use the chart below as a reference to avoid the late cancellation fee:

Monday cleanings, change submitted no later than 5 pm on Thursday
Tuesday cleanings, change submitted no later than 5 pm on Friday
Wednesday cleanings, change submitted no later than 5 pm on Monday
Thursday cleanings, change submitted no later than 5 pm on Tuesday
Friday cleanings, change submitted no later than 5 pm on Wednesday

If you have any questions about this policy, please call us at 410-279-1857.